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The Effective Manager

As a manager, you are the vital link between management and the rest of your operational workforce, and you must perform the twin functions of communicating control messages to staff and ensuring they meet their performance targets.

This training will enable you to gain a better understanding of your role as a Manager, and how you may relate these skillsin day to day running of the workplace, resulting in the enhanced productivity of your team.

Day 1​

  • Leadership: Find out your leadership style, your strengths, and areas of improvement. Where and when to use each style.

  • ​Role Effectiveness:  Get clear on the roles and responsibilities of your position.

  • ​Direction Setting: Effectively communicate a clear, compelling vision and use it to motivate others.

  • ​Effective Self-Appraisal: Complete a Performance Appraisal on and for yourself.​


Day 2

  • ​Performance Management: Learn how to analyze performance and recommend ways for improvement scientifically.

  • ​1 to 1 Skills: Learn how to run efficient and productive 1 to 1 meetings.

  • ​Giving & Receiving Feedback: position feedback in a way that clarifies expectations and helps team members knowwhere they stand as well as areas of improvement in a manner that compels them to take action.

  • ​Coaching & Counseling Skills: Learn how to help build an individual's personal skills, like attaining goals, communication, decision-making and problem-solving.


​Day 3

  • ​Integrity: its effects on Team members and customers

  • Working across Boundaries: Learn how cultural and behavioral differences can have an impact on a team and the difficulties that they may encounter and how to go about them.

  • ​Leading Change: Many emotions are disturbed during a change process. Hence a plan is critical. Learn how to identify, plan, communicate and facilitate change.

  • ​Field Training: Best Practices; Field Management Assessment which will provide the objective and constructive feedback necessary for growth.


​Day 4

  • ​Recruiting & Selecting: Identify the key characteristics of your Ideal Candidate and learn how you will go about screening the candidates for the position.

  • ​Talent Development: using a Talent Assessment Form to assess potential and determine what are the development needs for each team member.


What if you were able not only to manage people but also to get them to perceive and admire your leadership skills? How much more efficient and effective will your team be? How harmonious and fulfilling will the team dynamic and communication feel? Would you like to have that?

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