Effective Date: Friday 11 August, 2023

 

Thank you for visiting www.crossroadcoaches.org ("we", "us", or "our").

At wwww.crossroadcoaches.org, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services. By accessing or using our website and services, you consent to the practices described in this policy.

1. Information We Collect:

1.1 Personal Information:

• When you visit our website or interact with our services, we may collect personal information such as your name, email address, and phone number.

• We may also collect additional information if you choose to provide it voluntarily, such as location.

1.2 Log Data:

• We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and the pages you access on our website.

• This information is used for analytical purposes, to improve our website and services, and to ensure the security and functionality of our systems.

2. Use of Information:

2.1 Provision of Services:

• We use the information collected to provide and improve and tailor our services.

2.2 Communication:

• We may use your contact information to communicate with you regarding services that might be of interest, training updates, and other relevant information.

• We may also send you newsletters, marketing materials, and other promotional content if you have opted to receive such communications.

2.3 Legal Obligations:

• We may process your personal information to comply with legal obligations, such as verifying your eligibility to attend our training sessions or responding to lawful requests from government authorities.

3. Data Security:

3.1 We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• We use industry-standard encryption technologies and maintain physical, electronic, and procedural safeguards to protect your data.

• We strive to protect your information, and we take the necessary measures to ensure security, however, you should ensure that methods of transmission over the internet are secure.

4. Data Retention:

4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

• If you no longer wish to have your information held by us, please contact us, and we will make reasonable efforts to delete your information in accordance with applicable laws.

5. Third-Party Disclosure:

5.1 We do not sell, trade, or transfer your personal information to third parties as described in this Privacy Policy.

• We may share your information with trusted service providers who assist us in operating our website, conducting our business, and providing our services. These third parties are obligated to maintain the confidentiality and security of your information.

6. Your Rights:

6.1 You have the right to access, correct, and delete your personal information, subject to applicable laws.

• You may update or modify your information by contacting us directly.

• You may also opt out of receiving marketing communications from us by following the instructions provided in those communications.

7. Changes to the Privacy Policy:

7.1 We may update this Privacy Policy from time to time, and any changes will be posted on this page with a revised “Effective Date.”

• We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Litigations

The Parties shall attempt first to settle all disputes, controversies and claims through good faith and negotiations between them within thirty (30) days. Any dispute which has not been amicably settled within the mentioned thirty (30) days shall be settled according to the governing Lebanese laws.

9. Contact Us:

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at coach@johnnyelghoul.com